Privacy Policy

Effective Date: May 5, 2020

Welcome to Zuri & Francis. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.zuriandfrancis.com/ and when you make purchases from us.

By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

a. Information You Provide Directly

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely via third-party processors)

  • Account login credentials (if you create an account)

b. Information Automatically Collected

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Referring website or ad

  • Cookies and tracking data (see Section 6)

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Process payments securely

  • Communicate with you about your order or customer service inquiries

  • Send promotional emails (if you opt in)

  • Analyze website usage and improve our services

  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information.

We may share data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., USPS, UPS, DHL)

  • Service providers (e.g., email marketing, analytics tools)

  • Legal authorities if required by law or to protect our rights

4. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt-out of marketing emails

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

You can make these requests by contacting us on our contact page.

5. Data Retention

We retain personal information for as long as necessary to fulfill your order and meet legal or tax obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance and user experience

  • Analyze site traffic

  • Personalize content and advertising

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some site functions may not work properly without them.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before sharing information.

8. Data Security

We take reasonable steps to protect your information, including encryption, secure servers, and limited employee access. However, no method of transmission over the internet is 100% secure.

9. International Users

If you are accessing our Site from outside the United States, be aware that your data may be transferred to and processed in the U.S. By using our Site, you consent to this transfer.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the new effective date. Continued use of the Site after updates constitutes acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please visit our contact page to contact us.