Terms and Conditions

Effective Date: May 5, 2020

Welcome to Zuri & Francis, operating at https://www.zuriandfrancis.com/. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

You agree that by using the Site, you have read, understood, and accept these Terms. If you disagree with any part, please do not use our services.

2. Changes to Terms

We may update these Terms at any time. Revised Terms will be effective immediately upon posting, with a new “Effective Date.” Continued use after updates constitutes acceptance.

3. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) and capable of forming binding contracts to use our services.

4. Accounts & Security

  • You’re responsible for keeping your login credentials secure.

  • You must provide accurate, current, and complete information.

5. Ordering & Payment

  • By placing an order, you offer to purchase products under these Terms. All orders are subject to acceptance and availability.

  • Prices displayed include applicable taxes unless stated otherwise.

  • Payment methods: accepted credit cards, PayPal, etc. Payment is processed when the order is placed.

6. Shipping & Delivery

  • We ship to all [regions/countries].

  • Estimated delivery times: [e.g., 5–7 business days for domestic, 10–14 international].

  • Delivery dates are estimates; delays may occur due to customs or carrier issues.

7. Returns & Cancellations

  • Returns: Accepted within 7 days of delivery date. Items must be unused, in original packaging. Returning items must scan in at original weight of item shipped out to you for valid refund.

  • Refunds: Issued within 7–10 business days after we receive the return. Shipping costs are non-refundable.

  • Exchanges: Available for eligible items please see our [Returns Policy] page.

  • Cancellation: You may cancel your order before shipment. If already shipped, follow Return instructions.

8. Product Use & Restrictions

  • Products are for personal, non-commercial use unless otherwise specified.

  • Do not modify, reproduce, or distribute any materials from our Site.

  • We reserve rights to discontinue products or services without prior notice.

9. Intellectual Property

All original content—text, images, logos, audio, video—is owned or licensed by Zuri & Francis. Unauthorized use is prohibited.

10. User Conduct

When you use our Site, you agree not to:

  • Violate any laws - Infringe others’ rights

  • Transmit harmful or unlawful content

  • Use automated systems to access the Site

  • Interfere with Site functionality

Violation may result in account suspension or legal action.

11. Disclaimers & Limitations of Liability

  • The Site and products are provided “as is” without warranty.

  • We disclaim all warranties to the fullest extent permitted by law, including merchantability and fitness for a particular purpose.

  • Zuri & Francis and affiliates are not liable for indirect, incidental, or consequential damages arising from product use or Site usage.

12. Indemnification

You agree to indemnify and hold Zuri & Francis, its officers, employees, agents, and affiliates harmless from any claims, liabilities, damages, or expenses arising from your use of the Site or violation of these Terms.

13. Governing Law & Dispute Resolution

  • These Terms are governed by Utah law, excluding conflict-of-law provisions.

  • Disputes arising under these Terms will be resolved in state or federal courts located in [Washington County, Utah].

14. Severability

If any provision is invalid, illegal, or unenforceable, it will be severed and rest of the Terms remain in effect.

15. Contact Information

If you have questions about these Terms, please visit contact page to connect with us.